06 November 2009 · Jeffery Wong

Apology for the Push Notification crash

Our server had experienced a linkage failure with the Push Notification Server of Apple on the 2Nov and 3Nov. More than 100,000 Push Notication of the HK Weather were not processed appropiately until 4pm today (6Nov), when the server was reacting to a new Push demand. 40,000 users had hence received a number of notifications, including the delayed ones. We are deeply sorry for that.

We promise there will be an improvement to our system, to respond to every unexpected incidents as soon as we could and assure all the information provided to be constantly accurate.

One Response to “Apology for the Push Notification crash”

  1. jeffery
    Rbshen Says:

    When I set the push setting to off for alert but keep on for badge, there is no notification on the icon, is it normal?

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